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NCR Corporation hiring SEA Logistics Co-ordinator in Maharashtra India for Bachelor’s Degree with 4years of relevant experience

          

Website :www.ncr.com
Company :NCR
Job Tag : Private Jobs
Job Location : India, MUMBAI

Job Description

SEA Logistics Co-ordinator-687046

Description

About NCR Corporation

 NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia, USA

TITLE: SEA Logistics Coordinator

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: The Logistics Coordinator is a key role of the Services Parts Contact Center. This role is the entry point into Service Parts and has responsibility of transactional activities which will enable part ordering, delivery and/or planning on a global base. All transactional work will be done in English and requires excellent oral and written communication skills. Key Areas of Responsibility The role of the Logistics Coordinator is a global role and may be asked to perform duties for countries across the globe. The individuals in this role must handle multiple simultaneous tasks by reviewing customer orders, sourcing decisions based on business rules and conditions, providing information such as order status and part number information to internal and external customers. Updating work orders with information in a time sensitive manner to ensure that schedules for the field can be managed in an optimized way is key to the success of this role and NCR services. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

BASIC QUALIFICATIONS Flexible schedule, ability to work various shifts - Call Center, Field Service Center, Customer Service, Service Parts and/or transactional contact center experience preferred. P.C. literacy and knowledge of MS Office applications required. - Demonstrates the ability to understand the fundamental principles of Customer Service and Service Parts as stated within the NCR-GSP policies and procedures and can communicate those principles when discussing tasks, assignments, projects, etc. - Listening: Demonstrates the ability to hear, understand and respond to non-technical as well as technical, verbal communications commonly encountered in the work place, on the telephone or other electronic mediums. - Oral Communication: Uses appropriate vocabulary and grammar when speaking; Expresses ideas in a clear, thorough and concise manner; Ability to listen to a customer, understand his/her needs and be able to verbally demonstrate they have listened, understood and can clearly articulate the need as well as actions which will be taken to resolve customer request. - Written Communication: Demonstrates the ability to respond to emails, in clear and concise manner. Ability to fill out forms, system input etc with accuracy. Accurately communicates information received from others. - Problem Solving: Demonstrates the ability to understand the fundamental principles and elements of problem solving techniques and can follow and/or execute procedures and guidelines set by the department. Uses appropriate tools, forms, and can collect data and identify resources when necessary to determine solutions. - Decision Making: Demonstrates the ability to make routine decisions when required information is readily available. Demonstrates sound judgment in the use of pre-described resources. Is able to follow procedures and guidelines set. - Managing Multiple Priorities: Effectively organizes and uses time to accomplish project and organization goals. Manages multiple objectives or activities at the same time. - Teamwork: Demonstrates the ability to understand the need for working and conducting business in a team environment and can communicate this concept in either an oral or written format. Understands how teamwork and team building integrates with the organizational vision and business plan. - Technical Skills – Candidate must be able to identify problems. Must have ability to use tools available in the call center. Must utilize problem solving skills and techniques to identify and recommend solutions. Must have developed an in-depth knowledge of products serviced by NCR. Candidate should be able to provide specialized support of a variety of equipment serviced by NCR. Preferred Requirements - Prior Logistics/Service Parts operational experience a plus - 4 year degree with minimal of associate degree or experience preferred. - Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs. Full-time Education Level: Bachelor’s Degree

EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or

Qualifications

Bachelor’s Degree. with 4years of relevant experience

Job: Supply Chain Management

Primary Location: South Asia Pacific (SAPAC)-India-Maharashtra-Mumbai

Schedule: Full-time

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